Ellia Reviews

Ellia.com is a website that specializes in aromatherapy products, including essential oils and diffusers. The essential oils offered by Ellia are rigorously sourced and tested to be 100% pure and therapeutic grade. These oils, along with Ellia's diffusers, are designed to help reduce stress, boost mental clarity, and soothe the body and mind. In addition to essential oils and diffusers, Ellia also offers a range of accessories to enhance the essential oil experience. These include replacement pads, carrying cases, and more. The website also offers the all-natural benefits of CBD in some of their products. Ellia aims to transform your daily routine, reduce reliance on chemical products, and complement a healthy lifestyle.

To get in touch with Ellia.com customer service, an email can be sent to cservice@ellia.com. For direct assistance, a call can be made to 1-248-863-3160. It's also possible to contact them through the form available on their website. Please note that due to the current situation, they encourage customers to contact them via email for better service.

Ellia.com has a 30-day return policy for merchandise purchased from their website. The total of your return will be credited to the charge card that you used at the time of your purchase, minus shipping and handling. If the product you received was damaged, defective, or if the wrong item was shipped to you, you must first contact Ellia USA Consumer Relations prior to returning your product. To return an item, fill out the Returns Form on the packing slip that came with your order and send it back with the merchandise to ensure proper credit and faster processing. All merchandise must be returned in its original packaging and in saleable condition. Wearable items must be unworn. A pre-printed return label is included on your original packing slip for your convenience. No CODs will be accepted. Typical turnaround time for returns or replacements is about two to four weeks.

As for the shipping policy, Ellia USA ships using FedEx and offers FedEx Ground shipping, which generally arrives in 2-5 business days, and FedEx Expedited shipping, which generally arrives in 1-2 business days. The arrival time of your order will be the fulfillment time PLUS the shipping time of the method you selected. Shipping fees are as follows: Economy Shipping (5–7 Business Days): $2.50, Standard Shipping (2–5 Business Days to the 48 contiguous United States): $15, Standard Shipping (2–5 Business days to Alaska and Hawaii): $75, Priority Shipping (1–2 Business days): $25. Economy and Priority Shipping are not available to Alaska or Hawaii. Due to Covid-19, there are above normal delays in shipping times.

The contact information for Ellia USA Consumer Relations is as follows:

• Email: cservice@ellia.com
• Phone: 1-248-863-3160

Please note that due to the current situation, the majority of their staff is working from home, and they encourage contact via email for better service. For any product returns or warranty issues, it is advised to contact them prior to returning your product. If the product received was damaged, defective, or if the wrong item was shipped, you must first contact Ellia USA Consumer Relations.

To track an order from Ellia.com, a tracking number is needed. This number is usually provided in the order confirmation email. The order status can be tracked on the AfterShip tracking page using this tracking number. Ellia.com uses carriers like FedEx, UPS, and USPS for delivery. The arrival time of the order will be the fulfillment time plus the shipping time of the method selected.